Vacancies

2025


Position Available:


Human Capital Development Manager


POSITION – WALVIS BAY


Role Purpose:

To serve as a strategic HR advisor and partner to the business, with a dedicated focus on driving human resources management, corporate social responsibility, as well as culture and transformation initiatives that align with organizational values and strategic goals.

General Duties:

Strategic HR Partnership
  • Align HR strategies with business goals to ensure organizational priorities are supported.
  • Provide expert guidance and proactive support to leadership for informed decision-making.
  • Enable agility and sustainable performance across the organization.
Talent Management and Development
  • Develop a strong talent pipeline through targeted learning and growth programs.
  • Prepare future leaders via leadership readiness initiatives.
  • Support career progression and capability building through mentoring frameworks.
Workforce Planning and Succession
  • Forecast future workforce needs to ensure strategic talent planning.
  • Implement understudy and succession plans for leadership continuity and role coverage.
  • Manage bursary programs to support skills development and readiness for future roles.
Employee Engagement and Retention
  • Promote a positive workplace through engagement initiatives.
  • Analyse retention trends to identify areas for improvement.
  • Implement strategies that boost employee satisfaction and loyalty.
Compliance and Risk Management
  • Ensure compliance with labour laws, HR policies, and affirmative action requirements.
  • Uphold legal and ethical standards across all HR practices.
  • Proactively identify and mitigate HR-related risks to protect the organization
Values Integration and CSR
  • Embed organizational values into everyday practices and leadership behaviours.
  • Drive Corporate Social Responsibility (CSR) initiatives that create meaningful community impact.
  • Reinforce a purpose-driven culture throughout the organization.

Minimum Requirements:

  • Bachelor’s degree in human resources management, Industrial Psychology, Law, Business Administration, or related field
  • Postgraduate qualification or professional certification (e.g., IPM, SHRM, CIPD) is advantageous
  • Minimum of 10 years’ progressive HR experience, with at least 7 years in a managerial capacity
  • Demonstrated experience in employee development, soft skills training, and leadership mentoring
  • Proven track record in managing corporate social responsibility programs and/or bursary schemes
  • Experience working with understudy or skills transfer programs, especially in contexts with expatriate staff, is highly desirable

Skills & Competencies:

  • Strong knowledge of labour legislation, affirmative action frameworks, and compliance requirements
  • Excellent interpersonal, communication, and negotiation skills
  • Strategic thinker with strong problem-solving abilities
  • Ability to design, implement, and monitor HR and CSR programs effectively
  • High emotional intelligence, integrity, and ability to handle confidential information
  • Strong leadership, mentoring, and coaching skills

Applicants meeting the requirements are invited to send their CV and supporting documents as one PDF attachment to the following email with the relevant reference:

  • Email: [email protected]
  • Reference: 77REC362
  • Contact person: Karolina Namawe or Christophina Iikwa
  • Contact details: 081 442 3206
  • Closing date for applications: 03 October 2025
    Venmar Fishing (Pty) Ltd is an Equal Opportunity Employer.



    Tender Invitation:


    IT Services

    1. Background

    Venmar Fishing (Pty) Ltd, with approximately 40–50 employees, is inviting proposals from qualified IT service providers to manage and support its IT environment. Our operations include staff systems, cloud platforms, and on-premises infrastructure such as security cameras and shared services. This tender seeks a proactive IT partner who can provide continuity, improve operational efficiency, and offer reliable technical support.

    The selected vendor will begin formal service delivery on 1 February 2026, refer to point 6 for details on key dates.

    2. Service Scope Requirements

    a) End-User Support

    • Daily onsite support: 1 dedicated engineer required onsite Monday to Friday
    • Remote support capabilities during business hours
    • After-hours support for urgent issues (weekdays & weekends)
    • Windows 10/11 desktop environment
    • Office 365, Exchange, Teams, SharePoint, and OneDrive support
    • User account provisioning & device onboarding/offboarding
    • Mandatory IT policy induction during onboarding/offboarding

    b) Server & Cloud Infrastructure

    • Active Directory & Azure administration
    • Hyper-V and virtual infrastructure management
    • VPN, DNS, port management and secure remote access
    • Monitoring, backup systems, RAID management
    • Conduct regular backup restore testing and provide evidence in reports
    • Maintain Disaster Recovery and Business Continuity plans with RPO/RTO targets

    c) Networking & Security

    • Support and maintenance of LAN/WAN infrastructure
    • Troubleshooting and diagnostics for connectivity issues
    • Support for on-premises security systems (e.g. cameras, access control)
    • Enforce user access controls, password policies, and multi-factor authentication
    • Implement incident response and breach notification processes with escalation
    • Cybersecurity best practice implementation (e.g., firewall, endpoint protection, patching)
    • Cybersecurity awareness training for staff
    • Manage third-party integrations in compliance with Venmar IT policies
    • Enforce BYOD compliance where applicable
    • All provider staff must sign a confidentiality agreement before accessing Venmar systems or data.
    • No Venmar data may be transferred, stored, or processed outside Venmar-approved systems or regions without written approval from Venmar management.
    • Provider must comply with all applicable Namibian data protection and ICT laws.
    • Provider must adhere to relevant Namibian legislation (including data protection, cybercrime, and electronic communications acts) and should demonstrate awareness of international standards such as ISO 27001 or equivalent.

    d) Management & Reporting

    • Maintain internal documentation (e.g., SharePoint logs)
    • Monthly system health reports & asset tracking
    • Proactive support recommendations and advisory
    • Log of all support interactions and resolutions
    • Monthly policy compliance reports (e.g., access rights, MFA coverage)
    • Audit trails of administrator/system changes
    • Quarterly governance meetings with Venmar management
    • Provider must notify Venmar within 1 hour of detecting any security breach or critical system incident.
    • Provider must provide a post-incident report within 5 business days, including root cause analysis and corrective actions.
    • Provider performance will be reviewed quarterly against SLA targets.
    • Repeated SLA breaches without corrective action may result in penalties, contract review, or termination.

    e) Continuity & Exit Management

    • Provider must conduct at least one annual disaster recovery simulation to validate backup and recovery procedures.
    • At contract termination, provider must deliver all system credentials, documentation, access logs, and assist in secure handover to Venmar or the next service provider.
    • Failure to provide complete system documentation, credentials, and access logs at termination will be treated as a material breach of contract.

    f) Procurement Note

    • Hardware and software supply is excluded from the scope. Only support and maintenance services are to be priced.

    3. Service Level Expectations

    Service Metric

    Minimum Requirement

    Onsite Technician Presence

    1 person daily (Mon–Fri)

    Response Times

    *Low: 1h • Medium: 30min • Urgent: 10min

    Resolution Times

    *≤1h for Low/Medium • ≤30min for Urgent

    After-Hours Support

    Up to 21:00 weekdays & weekends (remote)

    Reporting

    Monthly overview of tickets, tasks, and summaries

    Ticket Logging

    Via email, WhatsApp, or system portal

    *Low, Medium, Urgent is reference to urgency of ticket

    4. Proposal Submission Requirements

    Bidders are required to submit the following:

    • Company Profile & Track Record
    • Organizational structure and team overview
    • Experience with similar-sized clients
    • Summary of technologies supported
    • Confirmation of SLA compliance (or alternatives)
    • Pricing
    • Value-added services (e.g., cybersecurity, audits, training)
    • Proof of registration, VAT, and tax clearance
    • Explicit confirmation of ability to operate under Venmar IT Policies & Procedures
    • Proof of professional indemnity and cyber liability insurance coverage, with a minimum coverage amount of [insert NAD value] per incident.
    • Outline of bidder’s proposed continuous improvement initiatives, e.g., cost savings, automation, or system optimization beyond basic service delivery.

    5. Evaluation Criteria

    Criteria

    Weight

    Technical Capability

    25%

    SLA & Responsiveness

    20%

    Pricing

    20%

    Experience & References

    15%

    Value-Adds & Reporting

    10%

    Transition Plan & Fit

    10%

    6. Key Dates

    • Clarification Questions: 26 September 2025
    • Submission Deadline: 3 October 2025
    • Handover Period: November 2025 – January 2026
    • Service Commencement: 1 February 2026

    7. Submission Instructions

    • Email proposals in PDF format to: [email protected]
    • Use subject line: IT Support Tender – [Your Company Name]
    • Clarification questions may be submitted to the same address by 26 September 2025

    • Namibia

    Erf 1239 | 2nd St East | Walvis Bay | Namibia
    Tel: 064-2841000 | Fax: 064-202861

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